WEB-SALE offers comprehensive outsourcing solutions for e-commerce, direct marketing and mail ordering. Our aim is to optimize your systems and help your business to grow by delivering a complete range of direct marketing and fulfillment solutions.

Our services are mainly addressed to those companies that want to enter into the e-commerce market in Poland, but do not wish or do not have the means to create and implement the internal structures required for such an undertaking.

Logistics services:

Having an extensive experience in providing several logistic and mass-packaging services, we are able to deliver all-inclusive logistic support and solutions in e-commerce and online shopping. We provide, amongst others, the following services:
Storage
Package completion
Package and parcel mailing/shipment/delivery
Optimisation of returned items and stock management solutions

Additionally, given the volume of packages and parcels that WEB-SALE manages and delivers on behalf of its clients, we are able to negotiate and offer our clients very competitive prices for package and parcel completion and mailing/shipment/delivery services. In close cooperation with different courier and postal services providers, we offer a wide range of mailing/shipment/delivery methods. This is good for the final customer (because it allows a flexible, fast and cost-wise delivery) and is good for our clients (because they profit from more competitive prices in the delivery of their goods to their final customer).

Call Center:

WEB-SALE’s call centre team offers high quality inbound and outbound services for e-commerce customers. Our call centre services include
Handling of orders
Help desk
Product advisory services
Invoice issuing
Collection of payment
Telemarketing operations
Handling of warranties and returns.

Marketing services:

Thanks to the numerous advertising and marketing campaigns ran by WEB-SALE, we are offered better commercial conditions by the largest internet portals in Poland. Furthermore, we participate in several affiliation programs and we have access to useful statistical data (such as the cost and efficiency of certain forms of advertising and marketing). Our clients may thus benefit from better and more efficient advertising and marketing services, such as:

Creation and design of advertising and marketing campaigns in different sectors of activity
Execution and monitoring of the campaigns
Advertising campaign design
Media purchasing
Specified targeted database management
Direct mailing
Catalogue layout, printing and distribution.

Our comprehensive service package helps you to concentrate on your central business and to reach your goals faster and more efficiently.